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Cancellation and Refund Policy

A Legal Disclaimer

This Cancellation and Refund Policy applies to all services offered by Gina Stock (“I,” “me,” or “my”). By booking a service, you agree to the terms outlined below.

Cancellations & Refunds

Because my work involves reserved time, preparation, and energetic presence, the following policy is in place to honor both parties.

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Cancellations With More Than 24 Hours’ Notice

If you cancel a scheduled service more than 24 hours in advance, you may request:

  • A refund, minus any non-refundable credit card processing fees, or

  • A full credit toward future services

Credits do not expire unless otherwise stated.

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Cancellations Within 24 Hours

If you cancel a service less than 24 hours prior to the scheduled start time, the session is not eligible for a refund.

Instead, you will receive:

  • A credit toward future services, equal to the amount paid 

This policy acknowledges the reserved nature of session time and the preparation involved.

 

No-Shows

If you do not attend a scheduled session without notice, the session is considered forfeited and is not eligible for a refund. Credit may be offered at my discretion.

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Credit Card Processing Fees

Please note that credit card processing fees are non-refundable.
If a refund is issued, the refunded amount may be slightly less than the original payment to account for these fees.

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How to Request a Refund or Credit

To request a refund or credit, please contact me at:

gina@kizmetcreative.com

Requests are typically processed within 5–7 business days.

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Changes to This Policy

I reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.

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